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Welcome

  • Editing a help center post

    Let’s get started! Click ‘Edit article’ on the top right now - then keep reading. Everything you see here is editable and will look the same way it will appear on your help center. This editor works j...

  • Starting out with Kayako

    Welcome to Kayako! We're so happy to have you here! To help you start serving your customers using Kayako, we've put together this guide to walk you through the basics of getting up and running. Each ...

  • Responding to the customer conversations

    In Kayako, your support team's interactions with your customers are grouped into conversations . Kayako's conversation format is designed to help you have more informed, more contextual, and all-aroun...

  • Welcome to your new Help Center!

    Welcome to your new Help Center! Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which c...